Refund Policy

Welcome to GetWebUp!

We value your satisfaction and aim to provide the best web hosting services. If, for any reason, you are not satisfied with our services, we offer a refund policy to ensure you have a hassle-free experience.

7-Day Refund Period

We offer a 7-day refund period from the date of your initial purchase. Within this period, you are eligible for a full refund if you are not satisfied with our services. This refund policy is applicable to the following services:

1. Web Hosting
2. Linux Web Hosting
3. WordPress Hosting
4. Power Hosting
5. Reseller Hosting
6. Domain Registration (Note: domain registration fees are non-refundable after the initial grace period)

Eligibility for a Refund

To be eligible for a refund within the 7-day period, the following conditions must be met:

1. You must request a refund through our support ticket system within 7 days of the initial purchase.
2. Your account must be in good standing, with no violations of our Terms of Service.
3. The reason for the refund request must be related to issues with our hosting service's performance or reliability.
4. Refund Is only applicable to new account, Once taken refund will not be eligible for the refund
   

Please note that the following circumstances do not qualify for a refund:

1. Violation of our Terms of Service.
2. Cancellation of service after the 7-day refund period has expired.
3. Domain registration fees after the initial grace period.
4. Payments made through non-refundable payment methods (e.g., cryptocurrency).

How to Request a Refund

To request a refund within the 7-day period, please follow these steps:

1. Log in to your account on our website.
2. Submit a support ticket through the client portal.
3. In your support ticket, provide details about why you are requesting a refund.
4. Our support team will review your request and process it accordingly.

Processing Time

Refund requests will be processed within [7] business days from the date of submission. After approval, the refund will be issued to the original payment method used for the purchase.

Contact Us

If you have any questions or need further assistance regarding our refund policy, please contact our support team at support@getwebup.com || support@getwebup.in or +917579545488.

We appreciate your business and strive to provide the best hosting services. Your satisfaction is our priority.

GetWebUp.in
Flat 22C GetWebUp
https://getwebup.in

Last Updated: 11/09/2023