Guides from the NOC

PHP warning open_basedir restriction in effect blocking WordPress? Learn what causes it in cPanel and VPS hosting, and the exact fix for each case.

Confused by cPanel User Manager? Learn how it differs from Email Accounts and FTP Accounts, and fix login, permission, and Web Disk errors fast.

Learn how to add, edit, and delete DNS records in cPanel's Zone Editor, including record types, TTL tips, and why changes sometimes don't take effect.

Emails missing on one device or duplicated on another? Fix cPanel email sync issues caused by POP3/IMAP mismatches and corrupted Dovecot indexes.

Renaming a cPanel account can break email, cron jobs, and SSL if done the wrong way. Here is the safe WHM rename process and what to check before and after.

Softaculous auto-backups quietly filling your cPanel disk quota? Learn where they're stored, how to clear them, and stop future quota warnings for good.

Addon domain loading your main site, a blank 404, or an SSL warning in cPanel? Learn the real causes—DNS, document root, .htaccess—and how to fix each one fast.

Confused why permissions or PHP settings behave differently on cPanel? Learn what suPHP, DSO, FastCGI, and LSAPI do, and how to fix the errors they cause.

Cloudflare showing the same IP for every visitor in cPanel logs, AWStats, or WordPress? Learn how to restore the real client IP and stop bad Fail2Ban bans.

Outlook or Thunderbird stuck on 'Searching for your mail server settings'? Fix cPanel autodiscover and autoconfig so mail clients set up email automatically.

cPanel Exim rejecting outbound mail with 'relay access denied'? Learn why it happens and how to fix envelope sender, SMTP auth, and ACL issues.

cPanel Roundcube webmail stuck blank or rejecting your password? Learn the real causes — quota, cache, login format — and fix each one step by step.

Lock a folder with cPanel Directory Privacy the right way. Fix login loops, caching conflicts, and .htpasswd path errors that break Basic Auth.

AWStats, Webalizer, and Google Analytics all show different visitor counts for the same site. Learn why, and how to fix and read cPanel's traffic stats corre...

Learn how cPanel's IP Blocker actually works, how to block or allow specific visitor IPs, and why it fails behind Cloudflare or with rotating bot traffic.

Getting a 403 or 500 error on a symlinked file in cPanel? Learn how CloudLinux's Symlink Race Condition Protection works and how to fix it the right way.

cPanel catch-all email flooding your mailbox with junk? Learn what Default Address does, why it invites spam and backscatter, and how to turn it off safely.

cPanel's Email Deliverability tool showing Invalid or Not Enabled for SPF, DKIM, or DMARC? Here's what each status means and how to fix local DNS conflicts.

CloudLinux CageFS hiding a binary from your cPanel account? Learn why CageFS isolates users and how to safely make new commands and extensions visible.

Outgrown shared cPanel hosting? Here's how to move your site, database, mail, and DNS to a VPS step by step without downtime or lost email.

Set up a Mailman mailing list in cPanel, then fix messages stuck in moderation, silent unsubscribes from bounce handling, and DMARC delivery failures.

Configure your cPanel email in Outlook, Thunderbird, iPhone Mail or Gmail app the right way - correct IMAP/SMTP ports, SSL settings, and common login fixes.

Subdomain showing 'Not Secure' while your main domain is fine? Learn why cPanel AutoSSL skips wildcards and how to get real wildcard SSL coverage fast.

Emails bouncing with 'mailbox full' or 'over quota' in cPanel? Find the full mailbox, clear it via SSH or webmail, and stop it from recurring.