Last updated: October 2026
Welcome to Getwebup!
At Getwebup, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information as you navigate our website and use our hosting services.
Information We Collect
We collect both personal and non-personal information when you interact with our website and services. This information may include, but is not limited to:
- Your name
- Contact information (e.g., email address, phone number)
- Payment information
- Usage data, including IP addresses and cookies
- Identity details for accounts that order on the Getwebup Cloud panel (see Identity Verification below)
Identity Verification
Before the first order on the Getwebup Cloud panel, each new account verifies its identity once through DigiLocker. For that we collect the name and number on your PAN card and, with your consent, the details DigiLocker shares: your name, date of birth, gender, Aadhaar-linked details and the documents DigiLocker issues, such as your photo and an Aadhaar or PAN copy.
We use these details only to confirm who holds the account, to prevent fraud and abuse of our services, and to keep the subscriber records that Indian law requires hosting providers to keep (CERT-In’s directions of April 2022). The DigiLocker request is handled for us by our verification provider, GrowAPI. We keep these details for as long as the law requires us to keep subscriber records, and we share them only with authorities when the law requires it.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our hosting services
- Responding to customer inquiries and support requests
- Improving our website and services
- Sending promotional and informational emails
Data Security
We take measures to protect your data, including encryption, firewalls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
Disclosure to Third Parties
We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or providing services, provided that they agree to keep your information confidential.
Your Choices
You can manage your personal information, including email preferences, by logging into your account. If you wish to delete your account, please contact our support team.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions or need further assistance regarding our Privacy Policy, please contact our support team at support@getwebup.com or +91-75795-45488.
We appreciate your business and strive to provide the best hosting services. Your satisfaction is our priority.
Getwebup · GSTIN 09COVPV1278Q1ZH
Near Petrol Pump, Hathras Junction, Hathras, Uttar Pradesh 204102