Guides from the NOC

Learn how to export a DNS zone file from cPanel, edit it safely, and re-import it during a registrar switch or migration without breaking email or your site.

Learn how to add, edit, and delete DNS records in cPanel's Zone Editor, including record types, TTL tips, and why changes sometimes don't take effect.

Confused by MX records and priority numbers? Learn how MX records route your domain's email and how to fix broken or duplicate MX misconfigurations.

Root domain won't accept a CNAME and mail stopped working? Learn why DNS blocks apex CNAMEs and the right fix: A records, ALIAS/ANAME, or a www redirect.

Confused by your domain's SOA record? Learn what serial, refresh, retry, and expire actually control, and how to fix slow zone sync or DNS caching issues.

Need a subdomain managed by a different DNS provider? Learn how NS records delegate a subdomain, the cPanel Zone Editor steps, and the conflicts that break it.

Learn what CAA DNS records do, why a misconfigured one silently blocks Let's Encrypt or AutoSSL, and how to add one correctly in cPanel's Zone Editor.

Learn what SRV records do, how the priority, weight, and port fields work, and how to add one correctly in cPanel's Zone Editor without breaking your DNS.

Site slow or unreachable on mobile data but fine elsewhere? Learn what AAAA records do, how a broken one causes this, and how to fix or remove it.

Google, Microsoft 365, or another service asking you to verify your domain with a TXT record? Here's how to add one in cPanel and troubleshoot when it fails.

Learn what a CNAME record does, when to use one instead of an A record, and how to point a subdomain to a third-party service without breaking your DNS.